Terms of Use
Last updated: 31 August 2026
These Terms of Use govern your use of the Counter & Co website.
The website is operated by Counter & Co Hospitality Ltd, trading as Counter & Co, a company registered in England and Wales under company number 17423116.
By using this website, you agree to these Terms of Use.
1. About this website
Counter & Co provides hospitality advisory and consultancy services.
This website provides general information about our business, experience, services and approach.
Information provided on this website is intended for general informational purposes and should not be treated as professional, financial, legal, property, accounting or other specialist advice.
2. Our consultancy services
Information on this website describing our services does not constitute an offer or guarantee that we will undertake a particular project.
The precise scope, deliverables, fees, responsibilities and terms applicable to any consultancy engagement will be agreed separately between Counter & Co and the client.
Submitting an enquiry or contacting us through the website does not create a consultant-client relationship or other contractual relationship.
3. No guarantee of results
We use our experience and commercial judgement when providing hospitality advisory services. However, hospitality businesses are affected by numerous factors outside our control.
Any examples of previous projects, business performance, commercial outcomes, trading results or other achievements displayed on this website are provided to illustrate our experience.
They do not represent a guarantee that another business or project will achieve the same or similar results.
4. Site, property and commercial information
Any information relating to potential hospitality sites, leases, rents, footfall, commercial viability, development costs or other property matters is provided as part of our commercial advisory perspective.
Clients should obtain appropriate independent legal, property, financial, planning and other professional advice before entering into leases, property transactions or significant financial commitments.
5. Accuracy of information
We aim to keep the information on this website accurate and up to date.
However, we do not guarantee that all information will always be complete, accurate or current.
We may update, change or remove website content without notice.
6. Intellectual property
Unless otherwise stated, the content of this website, including its text, branding, graphics, layouts and original materials, belongs to Counter & Co Hospitality Ltd or is used with appropriate permission.
You may view the website for personal or legitimate business purposes.
You must not reproduce, distribute, modify, republish or commercially exploit our website content without our prior written permission, except where permitted by law.
7. Project photographs and third-party brands
Our website may include photographs, business names, trademarks or other materials relating to hospitality businesses and projects with which we have been involved.
Third-party trademarks and branding remain the property of their respective owners.
Their appearance on our website does not imply endorsement, partnership or affiliation except where expressly stated.
8. Third-party websites
Our website may contain links to third-party websites or services.
These links are provided for convenience or information only. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
9. Availability of the website
We aim to keep the website available and functioning correctly but cannot guarantee uninterrupted or error-free access.
We may suspend, modify or withdraw parts of the website without notice.
10. Limitation of liability
To the fullest extent permitted by law, Counter & Co Hospitality Ltd will not be responsible for loss or damage arising solely from reliance on general information provided on this website.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Specific liability provisions relating to consultancy work will be set out separately in the terms governing the relevant client engagement.
11. Privacy and cookies
Our handling of personal information is explained in our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
12. Changes to these terms
We may update these Terms of Use from time to time.
The version published on this website at the relevant time will apply to your use of the website.
13. Governing law
These Terms of Use are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction in relation to disputes arising from the use of this website, subject to any mandatory rights that may apply.
14. Contact us
If you have any questions about these Terms of Use, please contact:
Counter & Co Hospitality Ltd
Trading as Counter & Co
Company number: 17423116
Email: hello@counterandco.co.uk
Website: counterandco.co.uk